Lloyd South Lakes BMW has announced that the significant refurbishment of their premises is now complete! The retailer, found at Grange-over-Sands, now certainly provides an unsurpassed customer retail experience befitting of BMW whilst still encompassing unrivalled Lake District characteristics.
The majority of the development work took place at BMW – improving their ability to showcase the latest range of BMW models within a contemporary showroom. The new interior ‘roadway’ design incorporates interactive technology with a dedicated vehicle configurator for a truly personalised experience, along with permanently powered vehicles so that customers can really experience the digital-ecosystems of the cars they are interested in. There is also a newly created I-Area, M-Area and PHEV area – each designated and personalised for their specific trims.
Further to this, the new showroom includes many improvements to the customer environment, giving Lloyd South Lakes customers an even higher standard of experience as a BMW customer and owner. Your journey – from reception to service to sales – is now even more streamlined and welcoming as improvements have been made to the reception and service areas.
The waiting area can now seat 24 in a new relaxing customer café area, which touches on BMW’s heritage with a new iSetta barista bar! Private and spacious consultation lounges have been added, there has been a complete refurbishment and extension of customer restrooms and brand-new customer handover bays have been constructed; meaning a bespoke and luxurious experience can be delivered on the collection of cars.
The workshops have also been extended to accommodate for 12 cars at a time, meaning reduced lead times, appointment waiting times and an even more exceptional experience for customers visiting for BMW and MINI aftersales.
Last, but definitely not least, the team working at Lloyd South Lakes have also benefited from the refurbishment project with brand-new extended offices, improving the working environment and overall team morale. The retailer is now not just a great place to buy a car but also to work!
If you happen to be passing by Lloyd South Lakes, the team would love for you to come and see the new premises for yourself – making the most of the new iSetta bar with a barista coffee and taking the opportunity to view their stunning line up of New and Approved Used BMWs in a state-of-the-art setting.
Lloyd South Lakes can be found be entering LA11 6QR into your Sat-Nav