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Privacy Policy

The Lancaster District Magazine Ltd Privacy Policy

At Lancaster District Magazine we take privacy very seriously.  We have updated our privacy policy below to ensure that we communicate to you in the clearest way possible and inform you of how we manage your information. We encourage you to read this policy carefully. It will help you make informed decisions about sharing your information with us. This statement has been created as we value our users and recognize their right to keep information private.

Collecting Your Personal Information

Lancaster District Magazine is a publisher of a local community-based magazine, distributed free, in and around the Lancaster District.

We use a Customer Relationship Management (CRM) system for the storage of data about a company or individual. That data can include information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number and other personal information.

Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, or because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is of legitimate interest. Unless you have volunteered the information we only collect information that is available in the public domain and the processing of this is information is in the legitimate interests of both/either party. Specifically, Lancaster District Magazine may collect information directly from you when you:

  • Book or enquire about advertising or editorial, either on our website or in our magazine.
  • Request to include community information/events, either on our website or in our magazine.
  • Apply to be an employee or contractor for Lancaster District Magazine.
  • Contact the Lancaster District Magazine team at any time.
  • Visit our Website (www.lancasterdistrict.co.uk)
  • Are (or have been) an employee, contractor or supplier of Lancaster District Magazine.

You can always choose not to provide your information to us, but it may mean that we are unable to provide you with the service or information you require.

Using Your Information for Limited Purposes

Lancaster District Magazine collects your information in order to provide you with the service and any related services that you may request or be interested in. In doing so, Lancaster District Magazine may use the information we have collected from you for purposes related to the services including:

  • Booking your adverts, editorials, events and articles.
  • Sending invoices, recording receiving payments or making payments.
  • Sending emails for invoicing, artwork approval, statements, bookings and relevant information.
  • Carrying out marketing.
  • Complying with laws and regulations in applicable jurisdictions.
  • Communicating with you.
  • Making payments to contractors, employees and suppliers.

Lancaster District Magazine will only use your information for the purposes described in this policy or with your express permission.

Storing of Information

By providing your information to Lancaster District Magazine  you consent to Lancaster District Magazine storing your information. While your information will be stored, it will remain withinLancaster District Magazine’s effective control always. The server host’s role is limited to providing a hosting and storage service to Lancaster District Magazine and we’ve taken steps to ensure that our server hosts use the necessary level of protection for your information.

Protecting Your Information

Lancaster District Magazine will always hold your information securely and we also follow stringent procedures to ensure we work with all personal data in line with The General Data Protection Regulation (GDPR).  We are committed to protecting the security of your information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your information is stored on secure servers that have that have digital certificates to ensure all data transferred between you and the service is encrypted.

However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure always. Transmission of information over the internet is at your own risk and you should only enter, or instruct the entering of, information to the service within a secure environment.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any information held by Lancaster District Magazine.  However, Lancaster District Magazine Ltd will not be held responsible for events arising from unauthorised access of your information.

We will advise you at the first reasonable opportunity upon discovering or being advised of a security breach where your information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

Disclosing Your Information in Limited Circumstances

Lancaster District Magazine will only disclose the information you have provided to us to entities outside the Lancaster District Magazine if it is necessary and appropriate to facilitate the purpose for which your information was collected pursuant to this policy, including the provision of the service.

Lancaster District Magazine will not otherwise disclose your information to a third party unless you have provided your express consent. However, you should be aware that Lancaster District Magazine may be required to disclose your information without your consent to comply with any court orders, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify you if we are required by law to disclose your information.

Accessing or Removing Your Information

It is your responsibility to ensure that the information you provide to us is accurate, complete and up-to-date. You may request access to the information we hold about you, or request that we update or correct any information we hold about you, by setting out your request in writing and sending it to us at info@lancasterdistrict.co.uk

Lancaster District Magazine will process your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet your request, we will let you know why. For example, it may be necessary for us to deny your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process your request in the manner you have requested.

We’ll only keep your information for as long as we require it for the purposes of providing you with the service. However, we may also be required to keep some of your information for specified periods of time, for example laws required by financial reporting legislation.

If you wish to access or remove your information please write to us by email e-mail at info@lancasterdistrict.co.uk, or by letter to: The Privacy Officer, Lancaster District Magazine, 26 Newlands Rd, Lancaster, LA1 4JF.  Our Privacy Officer will endeavor to provide an initial response to your query or request within 10 business days and investigate and attempt to resolve your query or request within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.

Opt-Out of Any Email Communications

Lancaster District Magazine sends billing information, booking information, copy deadline dates and marketing information to you via email. Our emails will contain clear and obvious instructions describing how you can choose to be removed from any mailing list not essential to the service.

Lancaster District Magazine may also make you aware of additional products and services which form part of your relationship with Lancaster District Magazine.

No Credit Card Details Stored

If you choose to pay for advertising by credit card, your credit card details are not stored by Lancaster District Magazine and cannot be accessed by Lancaster District Magazine staff. Your credit card details are encrypted and securely stored by paymentsense.co.uk and gocardless.com to enable Lancaster District Magazine to automatically bill your credit card.

Collecting Information on our Website

Lancaster District Magazine collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal identifying information. Lancaster District Magazine utilizes this information to improve and enhance its services by monitoring the areas on the site which are most popular to visitors. This aggregated non-personal information may be shared with Lancaster District Magazine partners to provide them with an overview of how Lancaster District Magazine website visitors use the site. This is done for the purposes of providing you with a more efficient site.

IP Addresses

Lancaster District Magazine web servers gather your IP address to assist with the diagnosis of problems or support issues with our services.

Cookies & Applets

Lancaster District Magazine uses cookies to provide you with a better experience. This allows us to increase your security by storing your section ID and a way of monitoring single user access.

This aggregate, non-personal information is collated and provided to Lancaster District Magazine to assist in analyzing the usage of the site.

Privacy Policy Changes

This policy may be updated from time to time.  Lancaster District Magazine reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to our website:  www.lancasterdistrict.co.uk

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